Privacy Policy

This Privacy Policy sets out how Honeyrose Products Ltd uses and protects any information that you give us when you contact us or place orders with us in any way. Honeyrose Products Ltd is committed to ensuring that your privacy is protected.

When placing an order you will be asked to enter your information. By doing this, you will be giving consent that we may use this information for the purpose of the processing, payment and dispatch of that order. Such information will only be used for the purposes for which it was collected. If you contact us through the website with an enquiry, all information you provide will only be used to deal with that enquiry. All information received from you will be kept completely confidential and will not be disclosed to any other party.

We process personal data only in strict compliance with GDPR 2018 and associated legislation.

Honeyrose Products Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

Name, invoice address, delivery address and any delivery instructions, and if necessary contact information including email address and telephone number. Our lawful basis for collecting your data is so we can process your order and contact you if we have a query regarding your order. This information will only be used so that your order can be processed and dispatched.

If you have given us permission to do so, by requesting this via the ‘Consent to Contact’  link on our website, we may occasionally send you promotional emails about new products and special offers or other information which we think may be of interest to you, using the email address which you have provided.

If you do not wish to join our ‘Consent to Contact’ List this will not affect any orders you may place with us.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

You should be aware that information and data may be automatically collected through the use of Cookies. “Cookies” are small text files that store basic information that a web site can use to recognise repeat site visits and, as an example, recall your name if this has been previously supplied. We may use this to observe behaviour and compile data in order to improve the site, target the advertising and assess general effectiveness of such advertising.

Cookies do not attach to your system and damage your files. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. Note, however, that “personalised” services may be affected if the cookie option is disabled.

Controlling your personal information

We recognise your right to be kept informed. If you have agreed via the ‘Consent to Contact’ link that we may use your personal information to send promotional emails about new products, special offers or other information which we think you may find interesting, you may change your mind at any time by writing to us or emailing us at sales@honeyrose.co.uk

You can contact us at any time to request details of your personal information which we hold. If you believe that any information we are holding is incorrect or incomplete, please write to us, or email us as soon as possible at sales@honeyrose.co.uk. We will promptly correct any information found to be incorrect.

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under GDPR 2018.

Updated May 2018